This sub committee focuses on:

• A reliable, smooth and quick quotation, engineering, order and delivery process, with high quality and cost efficiency to improve customer satisfaction.
• Optimisation to save money for your company.

Typical participants

• Logistics and Order Managers
• Tool Primes
• Sales Engineers
• Project Managers

Areas of interest

• Quotation and Engineering
• Configuration Tools for All Product Lines and Services
• Product Catalogue
• History and License Information
• Automatic and Timely Information and Notification Flow
• Supply Chain Management
• Electronic Ordering Tools
• Real Time Order Tracking and Status Information Flow
• Operational Impact of New Processes and Products
• Reliable and Reduced of Lead Times
• Repairs and Returns
• Observance and Improvement of Turn-Around Times
• Reduction of Channel’s Stock of Spare Parts
• Introduction of New Services
• Information Flow Enhancements
• General Quality Improvements
• Delivery Quality
• Repairs Quality
• Tools Quality
• Service Quality